Purchases are valid for exchange or credit 30 days after purchase of the item(s) ONLY.
Credit received will be equivalent to price of the item.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
To be eligible for exchange or credit, purchased item(s) must be unused, unwashed and in the same condition as received – the item(s) must be undamaged and must not be missing parts for reasons not due to our error. Packaging must remain intact.
UNFORTUNATELY, NO REFUNDS WILL BE ISSUED for purchases.
To complete a return, we require a receipt or proof of purchase.
Please send return item(s) at this address:
PO Box 95099 SADDLERIDGE
Calgary, Alberta CA
Once the returned item(s) has been received and inspected, and meets (or fails to meet) the criteria as specified above, an approval (or rejection) notification email will be sent. Expect a notification email in 1-3 days after the item(s) has been received.
The time it takes for the exchanged item(s) to be delivered to the recipient may vary depending on geographical location.